Shipping policy

Shipping Policy
Last Updated: June 17, 2026
Welcome to QualityKart. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
Order Processing
All orders are processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During sales, festivals, or high-demand periods, processing times may be slightly longer.
Shipping Coverage
We currently ship across India, including metro cities, tier-2 cities, tier-3 cities, and rural locations.
Estimated Delivery Time
Location
Delivery Time
Metro Cities
3–5 Business Days
Tier-2 Cities
4–7 Business Days
Tier-3 & Tier-4 Cities
5–10 Business Days
Remote Areas
7–12 Business Days
Delivery times are estimates and may vary depending on courier operations and local conditions.
Shipping Charges
Free Shipping on all prepaid orders above ₹999.
Shipping charges, if applicable, will be displayed at checkout before payment.
Cash on Delivery (COD)
Cash on Delivery may be available for selected locations.
Additional COD charges may apply and will be shown during checkout.
Order Tracking
Once your order is shipped, you will receive:
A shipment confirmation message.
A tracking number and tracking link via email, SMS, or WhatsApp (if provided).
Delivery Delays
Delivery may be delayed due to:
Weather conditions
Public holidays
Natural disasters
Courier partner issues
High order volumes during sales or festive seasons
We appreciate your patience in such situations.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may not be eligible for reshipment or refund.
Damaged Packages
If your package arrives damaged:
Take clear photos of the package and product.
Contact our support team within 48 hours of delivery.
We will investigate and provide an appropriate resolution.
Undelivered or Returned Orders
If an order is returned to us because:
The customer was unavailable,
The address was incorrect,
The package was refused,
we may contact you to arrange re-shipment. Additional shipping charges may apply.
Contact Us
For shipping-related questions, please contact us:
QualityKart Support
Phone: +91 8209309658
Thank you for shopping with QualityKart. We appreciate your trust and support.